Are you tired of your pool company not returning your calls?
Not showing up when scheduled? Arriving inappropriately attired
and conducting themselves in an unprofessional manner? Poorly
communicating? Lacking the required knowledge?
Coastal Clear Pools makes this commitment to each and every
Every visit to your home or business will be conducted with the
highest degree of courtesy and professionalism. All repair and
cleaning technicians are expected to be well groomed, attired
in company uniforms and to execute the commitment of excellence
required by the company's management and to follow clear direction
provided by the home or business owner.
If you need to contact Coastal Clear Pools, you will get a rapid
response. Either an employee will answer your call live or, if
you are required to leave a message, an employee will return your
call in a matter of minutes.
Coastal Clear Pools is committed to operating their business with
integrity and honesty. All services will be clearly explained
and documented prior to the beginning of service. If repair work
is required, Coastal Clear Pools will provide a written quote
for consideration. As hands-on owners, Ryan Brooks and Rob Thornton
are personally available to all customers to resolve any unforeseen
Coastal Clear Pools is committed to providing all pool and spa
owners with extensive expertise in the areas of rock, tile, stone,
plaster and pebble surfaces as well as the mechanical, electrical
and plumbing requirements of pools and spas and the vitally important
area of proper water chemistry. Ryan Brooks, one of Coastal Clear
Pools' partners started his career building detailed and sophisticated
pools and has over sixteen years experience in all facets of pool
maintenance and management. If a technician notices an area of
concern in or around your pool or with your pool equipment, Ryan
will personally visit your home or business to make a thorough
diagnosis. Coastal Clear Pools will only use equipment parts manufactured
by national companies that offer industry-standard, warranties.
Further, Coastal Clear Pools consistently participates in industry
education programs to keep up-to-date on the latest industry technologies
and the availability of innovative energy saving equipment.
All Coastal Clear Pools' technicians receive extensive initial
training and are required to participate in on-going industry
education seminars to further their abilities. Additionally, all
homes and businesses are regularly and randomly visited by supervisory
staff to ensure technicians are fulfilling their responsibilities
to the highest standards.